Government of India has launched a dedicated Helpline number to provide a safe and secure digital payments eco-system. One can call the National Helpline Cyber Fraud where a person is cheated by a Cyber fraud.
The National Helpline and Reporting Platform provides a mechanism for persons cheated in cyber frauds to report such cases to prevent loss of their hard-earned money.
National Helpline For Cyber Fraud
Reporting Platform has been made operational by the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs, with active support and cooperation from the Reserve Bank of India (RBI), all major banks, Payment Banks, Wallets and Online Merchants.
The helpline number 155260 is operated by the concerned State Police.
How the National Helpline For Cyber Fraud Works?
1. Victim Calls the Helpline Number 155260 -> Police operator notes down the fraud transaction details and creates a ticket in Citizen Financial Cyber Frauds Reporting and Management System.
2. It escalates to the concerned Banks, Wallets, Merchants* in which the defrauded money has gone.
3. Person also receives an SMS with acknowledgment number of the complaint and can be tracked at https://cybercrime.gov.in/
All the Major banks and major wallets are PayTM, PhonePe, Mobikwik, Flipkart and Amazon are linked to the Reporting Platform.
So when you have been cheated online and you have lost any money then just go and give a call to National Helpline For Cyber Fraud 155260.
Note: Currently it only works for Chhattisgarh, Delhi, Madhya Pradesh, Rajasthan, Telangana, Uttarakhand and Uttar Pradesh States soon will be launched across India.